Please read these Terms of Use ("Terms") carefully before using the services provided by Delmar Services ("we," "us," or "our") or accessing our digital assets. By using our services, you agree to be bound by these Terms and our Privacy Policy.
1. Acceptance of Terms
By accessing our platform or utilizing our maritime support, coordination, logistics, procurement, and crew logistics services, you agree to adhere to these Terms of Use. If you do not agree to these terms, you are not authorized to access or use our services.
2. Scope of Services
Delmar Services provides a suite of international maritime assistance, agency management, ship chandlery, crew transport coordination, and consulting services. All service agreements, quotes, and specific operational deliverables are subject to individual written contracts, service order confirmations, and relevant local or international maritime regulations.
3. User & Client Responsibilities
As a client or platform visitor, you agree to:
- Provide accurate, current, and complete information when requesting quotes or initiating service orders.
- Ensure compliance with all local laws, import/export regulations, customs protocols, and port rules applicable to your vessels, cargo, or crew.
- Refrain from using our services for any unauthorized, fraudulent, or illegal maritime activities.
4. Intellectual Property
All content, graphics, logos, branding elements, software, design systems, and text displayed on this website and in our service materials are the exclusive property of Delmar Services or our licensors and are protected under international copyright, trademark, and intellectual property laws. Unauthorized duplication, distribution, or modifications are strictly prohibited.
5. Disclaimer of Warranties
Our services are provided on an "as-is" and "as-available" basis. While we strive to maintain 24/7 service capability and exceptional precision in logistics and port operations, we make no representations or warranties of any kind, express or implied, regarding the timeliness, completeness, or absolute error-free execution of global port and transport logistics.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Delmar Services shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages—including but not limited to loss of profits, vessel delays, operational downtime, or cargo disruptions—arising out of or related to the use or inability to use our services.
7. Governing Law & Jurisdiction
These Terms of Use and any disputes arising from them shall be governed by and construed in accordance with the laws of the **Sultanate of Oman**, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of Muscat, Oman.
8. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Any changes will become effective immediately upon posting. Your continued use of our services following any updates signifies your acceptance of the revised Terms.
9. Contact Information
For questions or clarifications regarding these Terms of Use, please reach out to us:
Office Address: Muscat, Oman
Phone Support: +971 55 420 6643
Official Email: info@delmarservice.com
